Our Corporate Gifting Site delivers free of charge to Singapore, Hong Kong, Australia and the U.S. The only thing not included in the price is any custom charges for importing goods over the import threshold. This doesn't apply for UK or Hong Kong orders, but if your order is over $400 with one supplier in Singapore for instance, you may incur an importation charge. If you need help with this, please email our Concierge Help Desk.
We source products from across the globe and goods are delivered direct from our Partners to you. You can find the expected delivery time per item by visiting the product page on the Gifts Less Ordinary Corporate website. As some products are coming from overseas you may expect longer delivery times on certain items, however this will be specified on the product page.
Partners aim to dispatch most orders within 5 business days of receipt, but for large order, a longer delivery time may apply and our Partners will warn you in advice. Please note, all delivery times are clearly displayed on the product page and also within the Partners Store.
The delivery price is included in the price advertised.
In the event of you supplying a wrong delivery address, our Partners will do their utmost to change this if the item is yet to be dispatched. If however, a wrong delivery address has been supplied and the item gets resent to our Partner, they will be able to resend this for you but the additional shipping charge will need to be picked up by you.
If an attempted delivery has been made, you can contact the shipping provider to ask for a redelivery or collect from your local post office. However, if the item has not been collected in time and gets redelivered back to the sender, our Partners will be able to re-deliver this to you, but the shipping cost will need to be picked up by you.
As all of our Corporate orders come personalised or are made to order, we can't accept returns sadly. So if you are unsure about anything, you can request a 'proof' for most products. Please just email our Concierge Help Desk.
In the unlikely event, a product is faulty, you will be required to take photo proof of the faulty product and the packaging it arrived in, within three days of receipt of delivery and send the photo direct to our Concierge Help Desk. For all faulty items you will be offered a replacement or repair, or a full refund.
Any refunds will be credited back to you using your original payment method, e.g. PayPal, online credit or credit card.